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Four things you should never assume about auto insurance

Posted on November 17, 2023November 28, 2023 by admin

If you own a vehicle in Scotia, NY, you’ll need to purchase an auto insurance policy. We provide auto insurance coverage to area consumers at Rowledge & Falvo Insurance Agency.

Unfortunately, motorists sometimes make inaccurate assumptions about auto insurance.

Here are four things that you should never assume about auto insurance coverage:

You only need minimum coverage.

Investing in more than minimum coverage is always advisable. Simply having enough liability coverage to meet legal requirements in New York doesn’t necessarily mean that your assets are adequately protected.

It’s best if you’re carrying enough liability coverage to cover the full value of your assets to avoid financial loss as a result of a bad accident.

You can use your personal auto insurance policy when you’re driving for commercial activities.

A personal auto insurance policy is only in effect when you drive your vehicle for personal reasons. If you drive your vehicle regularly to carry out commercial tasks, you need to have commercial auto insurance coverage.

All auto insurance policies include rental vehicle coverage.

Rental vehicle coverage is a convenient feature of many auto insurance policies that pays for the policyholder to rent a vehicle when his or her vehicle is in the shop for repairs after an accident.

If you want to have rental vehicle coverage on your auto insurance policy, be sure to read the fine print. While many auto insurance providers include this feature in standard policies, others don’t. Some insurance providers may require you to add rental vehicle coverage onto a standard policy to enjoy this type of coverage.

All auto insurance providers are the same.

Some auto insurance providers are better than others. Be sure to do your research and find a reliable auto insurance company with a reputation for satisfying its customers.

Have Questions? Consult With Us

Get a quote on an auto insurance policy by getting in touch with Rowledge & Falvo Insurance Agency. We’re here to meet the insurance needs of consumers in Scotia, NY.

How To Decrease Employee Turnaround

Posted on October 20, 2023November 2, 2023 by admin

As a business owner, you really can’t afford to ignore any aspect of your employees’ welfare. High employee turnaround is often a signal that company culture is not conducive to strong employee relationships and contentment. Here at Rowledge & Falvo Insurance Agency, we want to help business owners in Scotia, NY make smart business choices.

Here are a few tips on how to decrease employee turnaround:

Healthy Company Culture

Employee contentment is a direct result of company culture. When a company is intentional about building a nurturing and safe company culture, employees want to stay and grow with you. However, the opposite is also true. When a company culture feels cold, uncaring, or worst case scenario, toxic, employees will find other places to work as quickly as possible. Although company culture doesn’t show as hard numbers, it is still well worth your investment to make sure you have a positive culture.

Open Communication

Another reason why workers are often tempted to move on to a new workplace is when they feel that communication is lacking and that they are not listened to. Your employees are the backbone of your business. You need to listen to them and communicate with them in a manner that is clear, respectful, and responsive.

Quick Problem Resolution

Problems will arise in any company, but how you deal with those problems will have a huge effect on your staff. Your employees aren’t expecting to never experience problems, but what they are expecting is for you to acknowledge what is happening, listen to their concerns, and act quickly to resolve problems. When problems are ignored at work they often just get bigger and more complicated.

Schedule A Consultation Today

If you would like to learn about commercial insurance for business owners, please contact us at Rowledge & Falvo Insurance Agency serving Scotia, NY.

Top 3 Ways To Stop Intruders

Posted on September 15, 2023September 20, 2023 by admin

There are so many responsibilities that come along with home ownership, and protecting your home from intruders is definitely top of the priority list. Here at Rowledge & Falvo Insurance Agency, serving Scotia, NY and the surrounding areas, we want to help homeowners make smart choices.

Here are the top 3 ways to stop home intruders:

Home Security Systems

Home security systems have proven an effective way to stop intruders. In a lot of cases, just having signs posted on your property advertising that the home is protected by a certain security company is enough to discourage intruders from even considering your home.

Home security systems are advanced enough today to have you connected with first responders and law enforcement in real time when the system is triggered. This is a proven way to stop intruders and to get emergency help during other types of emergencies as well.

Updated Windows, Doors, and Locks

Another important step you can take to discourage intruders is to make sure your windows, doors, and locks are updated. Older doors, windows, and locks are easy to access, and intruders know this. Modern home updates of this type will have enhanced security, are stronger, and are more difficult to access.

Good Security Practices

The other important way to protect your home is by practicing good security behaviors at home. This includes locking up at night and when you leave the house. It can also include keeping your property well-lit. You also need to be selective about who has access to keys, lock codes, and other means of accessing your home.

Consult With Us

If you would like to learn about home insurance, please contact us at Rowledge & Falvo Insurance Agency serving Scotia, NY and the surrounding areas. We will be happy to help you.

My wife and I have been with Falvo agency for over 30 years and could not be more satisfied with the help we received after not only being a few auto accident’s but also a house fire and the collapse of our pool. For each case Frank Falvo , Patty and the rest of his team were so fast and efficient to help resolve these issues. This is a highly recommended insurance agency for anyone looking.

Joe Miller

I've been with Falvo and now Rowledge for over 25 years. So many companies have tried to convince me to switch. I just can't do it NOT even for a lower rate. They are simply the BEST!!!! The have been so GOOD to me over those 25 years, and they are truly appreciated.

Joseph Skinner

I am 27 years old, and just about to move to New York. This is my first time looking for my own insurance policy. Sharon Piazza was truly incredible. She was so nice and helped me every step of the way. She responded very quickly and I had no issues. She definitely got me the best rate available and I’m very happy with what I have. I highly recommend.

Mikey Medina

My husband and I have used Rowledge and Falvo for all our insurance needs and I recommend them without reservation. Sharon has been incredibly considerate and responsive, and she has taken the time to explain policies and find us the best options. She goes out of her way to help make things easier for us and she is always patient and informed. We just transitioned from renting to buying our first home and Sharon walked us through the entire process with her calm and encouraging presence. We are grateful and couldn't recommend Sharon and her team more highly!

Josey Brady

My wife and I utilize Rowledge & Falvo for both our auto and homeowners insurance. Ben and the rest of the team consistently go above and beyond what I would ever expect out of any insurance agency. This includes proactively finding us the best rates, working hand in hand with us throughout the stressful home buying process, and consistently working after hours when we have questions. Ben was an incredibly calming and reassuring presence when we bought our first home, and he even managed to find a number of mistakes that our mortgage company was making that ended up saving us a significant amount of money. Even though we are likely small clients for them, Ben and the rest of his fantastic team routinely makes us feel like we are the company's top priority.

Eric DeWitt

I would highly recommend the Rowledge & Falvo Agency to anyone looking for a quality insurance agency. Ben, Bruce and their staff are conscientious, courteous and professional at all times. We recently had a large claim when our vehicle was badly damaged by a falling tree. Ben immediately took charge and had the insurance adjuster reviewing the claim the same day. All went smoothly and our vehicle was restored to like new condition with zero issues. No doubt it was the Rowledge & Falvo Agency that made an unfortunate situation bearable. Thank you to Ben and staff for all that you do for your clients. Best of luck!

John Falvo

I have been using Rowledge for business and personal insurance (home, car, etc) for years now & would not even consider switching to anybody else regardless of cost. Their responsiveness & professionalism to multiple issues has proved invaluable to me personally. Their actions show how they truly care about their clients which is a rarity in these times. Highly recommended in my book.

Newest Lunch

I have had my car and home insurance through the Rowledge & Falvo Agency for the past six years and I could not be more pleased with the quality of service they provide. Aside from the excellent rates, which were lower than I was paying previously at a large insurer for the same coverage, the personal level of service is unparalleled. After recently experiencing a significant amount of home water damage, I cannot express how helpful this agency was guiding me through the entire claims process. From recommending a restoration company, to explaining in detail the necessary steps I needed to follow; to offering advice and even brokering conversations with claims agents, this agency did it all. Some of it even well outside normal business hours. We cannot thank them enough and highly recommend them to anyone needing insurance!

Daniel DeWitt

Ben has helped me with quality advice on both my car and homeowner's insurance plans and selected coverage that gets me the best value and service to meet my specific needs. They are very thorough, and are regularly checking up on my needs and often present me with newly available options to improve my service level while potentially lowering my out of pocket expenses.

When a pipe in my house sprung a leak, I was on the phone with them (over the weekend), and they walked me through every step from damage control, to getting an adjuster, to sending out an adjuster to assess, and lastly having the right professionals do the restoration.

Highly recommend!

Tom Durocher

We have been a clients of Rowledge Agency for about 10 years. They have always gone above and beyond to take care of inquiries or "issues" that may arise, no matter how big or small they might be. The staff is extremely helpful, friendly and knowledgeable. I highly recommend them for your insurance needs.

Sharon Sitts

Rowledge & Falvo Insurance Agency

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